WHY CHOOSE ARROW HAWKE

Service & Support

Our company is deeply committed to enhancing the customer experience through cutting-edge technology. We have recently invested in a state-of-the-art computerised job management system, enabling us to efficiently streamline our service operations at the press of a button. This innovative system allows our service coordinators to manage and assign jobs in real-time, ensuring technicians receive instant access to all job details and priority levels. As a result, we can deliver faster, more responsive service to our customers. Additionally, the system provides our customers with direct access through their own login, giving them full visibility of their service history and empowering them with greater control and transparency.

Arrow Hawke Industries

Trusted, end-to-end service and support for heavy-vehicle and rail service equipment, fuel sites and FMCG and the Resource Recycling sectors.
  • Truck and Bus hoists – OMCN, Finkbeiner, JA Becker, Endurequip, Koni, Benpak, Liftmax, OMER, Maha, Stenhoj, Union, Istobal, Velyen, Rotary, and many others
  • Light vehicle hoists – MOLNAR, Benpak, Rotary, Formula,
  • Truck and bus washing machines – Istobal, Washtec, Karcher, Christ, Westmatic – all with a large range of aftermarket
  • Truck and bus roller brake testers – Saxon, VLT, BM, Hercules, Ryme, VTEQ
  • Service Pit jacking Systems – Majorlift, AC Jacks, Hartex pit jacks, Levanta jacks, Heavy Lift jacks from NZ, Ryme Pit Jacks.
  • Air compressors – all brands. We also provide pressure vessel certification, system assessments.
  • Lubrication and greasing systems – Macnaught, Graco, Samoa,
  • Full train wash installations – Istobal, Arrow Hawke
  • Planned shutdowns at FMCG, Resource recycling sites, and 24/7 manufacturing sites.
  • Cross functional competency teams encompassing mechanical fitters, qualified electricians, hydraulic and pneumatic technician, boiler makers are available for deployment from as short as 1 week to 3 month periods.
YOUR SAFE UNDER OUR WING

24/7 Support Reponse

Nationwide, local technicians: Sydney, Melbourne, Brisbane, Adelaide Perth as well as  Auckland, Christchurch, and Dubai. No fly in fly out technicians like other service businesses in the transport industry. Our technicians are uniquely experienced and come with over 10+ years in the industry.

Our average turnaround for a breakdown request is 2.5 hrs and we are constantly striving to do better and apply predictive maintenance in our service response using the knowledge base from the decades of information collected from the  8,000+ assets we still currently service.

Our company is deeply committed to enhancing the customer experience through cutting-edge technology. We have recently invested in a state-of-the-art computerised job management system, enabling us to efficiently streamline our service operations at the press of a button.

LOCAL AUSTRALIAN CUSTOM FABRICATION SERVICES

Manufacturing Capabilities

  • Building Construction & Renovation
  • Installation of Heavy-Duty Vehicle Hoists (2-4 post, in-ground, portable)
  • Fabrication & Installation of Service & Inspection Pits
  • Fabrication of Compressed Air Systems (compressors, piping, filters)
  • Timely Project Delivery & Quality Control
  • Practical, custom solutions tailored to your fleet and facility
  • Responsive local service backed by real engineering capability.
  • Honest advice. If your current provider is advising you to buy a new asset its likely because they don’t have the competency to fix it.  Please try AHI for cost savings & to maxi mise your equipment's performance over time.
CERTIFIED AUSTRALIAN MANUFACTURER OF WORKSHOP PITS

Structural Warranty & Certification

Trusted, end-to-end service and support for heavy-vehicle and rail service equipment, fuel sites and FMCG and the Resource Recycling sectors:

  • Truck and Bus hoists – OMCN, Finkbeiner, JA Becker, Endurequip, Koni, Benpak, Liftmax, OMER, Maha, Stenhoj, Union, Istobal, Velyen, Rotary, and many others
  • Light vehicle hoists – MOLNAR, Benpak, Rotary, Formula,
  • Truck and bus washing machines – Istobal, Washtec, Karcher, Christ, Westmatic – all with a large range of aftermarket
  • Truck and bus roller brake testers – Saxon, VLT, BM, Hercules, Ryme, VTEQ
  • Service Pit jacking Systems – Majorlift, AC Jacks, Hartex pit jacks, Levanta jacks, Heavy Lift jacks from NZ, Ryme Pit Jacks.
  • Air compressors – all brands. We also provide pressure vessel certification, system assessments.
  • Lubrication and greasing systems – Macnaught, Graco, Samoa,
  • Full train wash installations – Istobal, Arrow Hawke
  • Planned shutdowns at FMCG, Resource recycling sites, and 24/7 manufacturing sites.
  • Cross functional competency teams encompassing mechanical fitters, qualified electricians, hydraulic and pneumatic technician, boiler makers are available for deployment from as short as 1 week to 3 month periods.

Service & Inspection Pits

Wash Machines

Hoists & Lifts

Jacking Systems

Diagnostic Equipment

Lubrication Equipment

We supply only the best premium brands of Workshop Maintenance Equipment.

At Arrow Hawke Industries, we pride ourselves on delivering high-quality, customised products that exceed expectations. With our commitment to quality we only provide the best of the best brands of maintenance equipment with suppliers from the USA, Europe and Asia Pacific regions.

01.

FAST DELIVERY & INSTALLATION

02.

3+ YEARS MANUFACTURER WARRANTIES

03.

QUALITY USA, UK & EUROPEAN BRANDS

24/7 RESPONSE TEAM

Service & Repair Request Form

Please complete the form below and one of our team members will contact you shortly. Office Hours: Monday - Friday, 8am-5pm. For urgent requests, please call +61 2 8112 5640
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